Privacy Policy
Effective Date: May 6, 2025
Welcome to Lumora Wellness (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lumorawellness.com or contact us via email or phone.
By using our website, you agree to the terms outlined in this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with us, we may collect personal data such as:
• Full Name
• Email Address
• Phone Number
• Any health-related information voluntarily submitted via contact forms or consultation bookings
b. Non-Personal Information
We may also collect non-identifying data such as:
• Browser type
• IP address
• Pages visited and time spent on the website
• Device information
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2. How We Use Your Information
We use the collected information to:
• Respond to your inquiries and requests
• Schedule appointments or consultations
• Send updates, newsletters, or promotional material (with your consent)
• Improve our website, services, and customer experience
• Maintain compliance with applicable laws and regulations
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3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
• Service providers and partners who help us operate the website or deliver services
• Legal or regulatory authorities if required by law
• Healthcare professionals associated with Lumora Wellness, only with your consent
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4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enhance website functionality
• Analyze traffic and usage
• Customize user experience
You may disable cookies via your browser settings, but this may affect site functionality.
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5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no electronic transmission or storage method is 100% secure.
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6. Your Rights
Depending on your location, you may have the right to:
• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request restriction or object to certain data uses
To exercise these rights, contact us at info@lumorawellness.com.
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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their policies separately.
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8. Children’s Privacy
Our website is intended for adults. We do not knowingly collect information from individuals under the age of 18 without parental consent.
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9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us:
Email: info@lumorawellness.com
Phone: +971 56 689 6299
Website: www.lumorawellness.com